Our Good Life Promises To You
MC Residential knows that you have many choices when choosing your next apartment home, which is why we strive to go above and beyond to truly Share the Good Life with our residents. We developed our Good Life Promises to ensure that our residents enjoy the best experience we can provide while living at an MC community.
We LOVE Pets Promise:
At MC Life, we bark to a different beat. While most residential communities have “zero-tolerance” and other restrictive pet policies on size, weight, and breed, MC Life encourages our residents to bring their pets with them.
At MC Life we love pets as much as you do, and we understand that your furry, four-legged companion isn’t just a friend, but is family. That is why we do everything we can to make sure your pets feel as welcome as you do in your community.
Every MC Life community has zero size, breed or weight restrictions, which means you can rest easy knowing that you get to enjoy all the comforts of your new home with your pet by your side.
30-Day Good Life Promise:
We believe that our communities offer the best value for your money. So, if you are not satisfied with your home, within the first 30 days, we ask that you contact the community manager with the reason for your dissatisfaction. If we are unable to rectify the problem, we will release you from your lease agreement. Your move out must be within the first 30-days and you will only be charged rent for the days you occupied the apartment. Our hope is that we will be able to keep you as a resident, but we feel very strongly that we want you happy wherever you live.
- Rent will be charged for the day’s that the home was occupied.
- Application and all up-front fees are non-refundable.
- Security deposits and e-Premium deposits are subject to terms and conditions.
Rent Rescue Solutions:
MC Residential knows that from time-to-time life can be difficult, which is why we offer our residents two different options to choose from when life throws a curve ball.
Late Rent Relief – If for some reason you cannot pay your rent on-time, MC Residential will waive your late fees. This if offered to all of our residents as a one-time forgiveness that can be utilized once every 12-month period.
Life Interruption – When you have a life event that changes your circumstances, MC Residential will work with you to keep you in your home. Partial payment plans are available to our residents in these qualifying situations. We also will work with our residents to move into a larger or smaller apartment within the community, or transfer to another MC Residential community.
24-Hour Service Promise:
Your home is your sanctuary, and MC Residential is committed to ensuring our residents are comfortable in their homes. Our 24-Hour Service Promise is our promise to you that your maintenance and service requests are addressed within 24-hours of receiving them.